This policy explains which personal data are processed when you use the site Poker France Belgique, take part in a tournament or contact us, why they are, how long they are retained and how to exercise your rights (Regulation (EU) 2016/679, “GDPR”).
1. Data controller
LG Events SRL, BCE / VAT BE 1009.630.438, Rue Oscar Buchet (F-E) 1A, 6140 Fontaine-l’Évêque, Belgium, operator of the site and the PFB Wevelgem room (Kortrijkstraat 250, 8560 Wevelgem).
Privacy contact: [email protected] or the contact form (subject “Personal data (GDPR)”). Your requests can also be submitted at the reception of the Wevelgem room. LG Events SRL is not required to appoint a data protection officer.
2. Processed data, purposes and legal bases
| Processing | Data | Legal basis (art. 6 GDPR) |
|---|---|---|
| Member account, profile, rankings | Identifier, first name, last name, e‑mail, telephone (optional), date of birth (age verification), avatar, points and rankings | Performance of the contract (T&Cs) |
| Tournament and ticket reservations | Name, e‑mail, tournament, status (reserved, present, cancelled), ticket code | Performance of the contract (Sales terms) |
| Loyalty programme PFB Status | Tournament arrivals (date, time, punctuality, points, level), loyalty card code, benefits used and staff member who validated them | Performance of the contract (programme membership) |
| Room and tournament management | Names of registrants transmitted to the tournament software used on site | Performance of the contract |
| Publication of results | Name or nickname, placing, winnings, final‑table photo | Legitimate interest (community information); you may object |
| Shop and orders | Contact details, order, invoice (payment on site, no banking data collected online) | Contract; legal obligation (accounting) |
| Contact messages | Name, e‑mail, telephone, message | Legitimate interest to respond; pre‑contractual measures |
| Newsletter “Once A Week” | E‑mail, language, date and source of consent | Consent (revocable at any time) |
| Security and abuse prevention | IP address (hashed for sending limits), server technical logs | Legitimate interest (site security) |
No fully automated decision producing legal effects is made. The data are never sold.
3. Recipients and sub‑processors
The data are accessible only to LG Events staff who need them and to the following service providers, bound by a sub‑processing contract (art. 28 GDPR):
| Service provider | Role | Location and guarantees |
|---|---|---|
| Contabo GmbH (Munich, Germany) | Website and database hosting | European Union |
| Cloudflare, Inc. | Content delivery network, attack protection, certificates | United States: EU‑U.S. Data Privacy Framework and standard contractual clauses |
| Brevo (Sendinblue SAS, Paris, France) | Sending e‑mails (account, tickets, newsletter) | European Union |
| PokerLens | Tournament and ranking management and publishing platform for the room | See the policy of PokerLens |
The results of some tournaments may be published by The Hendon Mob, the worldwide live‑poker results database. The following external content is loaded only after you act: on click, or automatically once you have accepted “External content” in the cookie banner (link “Manage cookies” in the footer): YouTube videos (Google Ireland Ltd., via the domain youtube‑nocookie.com) and OpenStreetMap tiles (OpenStreetMap Foundation, United Kingdom, adequacy decision).
4. Retention periods
- Member account: as long as the account is active; an account inactive for 3 years is deleted after an e‑mail reminder. You may delete your account at any time.
- Reservations and tickets: 3 years after the tournament, then anonymisation (statistics and rankings remain without directly identifying data).
- Loyalty programme PFB Status: 24 months after each visit, then automatic deletion; the entire history is removed with the account.
- Published results: retained in the club’s history; you may request their anonymisation.
- Orders and invoices: for the periods required by Belgian accounting and tax legislation.
- Contact messages: 2 years after the last exchange. Messages are not stored on the site; they are forwarded by e‑mail.
- Newsletter: until you unsubscribe; proof of consent is kept for 3 years after that, and the address is retained on a suppression list to respect your choice.
- Server technical logs: up to 90 days maximum.
- Room video surveillance: up to one month maximum, unless an incident occurs (see the internal regulations).
5. Cookies and trackers
The site uses only strictly necessary cookies: session and login‑security cookies (cookies wordpress_*) and shop basket cookies (woocommerce_*, wp_woocommerce_session_*). They do not require consent.
Visits are counted anonymously by Koko Analytics, hosted on our servers: no cookies, no personal data, no third‑party transmission. No advertising tools are used. If any other tool were implemented, this policy would be updated and your consent would be requested before any tracker is placed when the law requires it. Fonts are hosted on our servers (no requests to third‑party services).
6. Profiles, rankings and public content
Your name or nickname and your points may appear in the club’s public rankings. Detailed member profiles are visible only to logged‑in members. You may at any time request the use of a nickname or object to the publication of your results.
7. Your rights
You have the right to access, rectify, erase, restrict, object, port, and, where processing is based on your consent, to withdraw that consent at any time. From your account you can edit your profile, manage your subscriptions and request an export of your data. We respond within one month (extendable by two months for complex requests). Proof of identity is only requested in case of reasonable doubt.
You can lodge a complaint with the Data Protection Authority, Rue de la Presse 35, 1000 Brussels, [email protected], autoriteprotectiondonnees.be.
8. Security
Exchanges are encrypted (HTTPS), passwords are stored as hashes, administrative access is limited and protected, and encrypted backups are performed. In the event of a data breach posing a risk to your rights, we will inform the Data Protection Authority and, if necessary, the affected individuals.
9. Minors
The site and tournaments are reserved for adults. We do not knowingly collect data concerning minors.
10. Changes
This policy may be updated, particularly if new services are activated. The date of the last update appears at the top of the page; in case of a significant change, members will be notified.
Responsible gaming
Site reserved for adults. Taking part in a game or tournament remains subject to the legal age, the rules and the organiser’s conditions.
